If you need to get in contact with us you can use on of the methods below.
Priority 1 issues must be logged by telephone.
Things to Do Before Contacting Support
When you call or send a message, please ensure that you have the following detailed and complete information:
- Your name and location and where and how to contact you in case of a problem
- A description of the problem and its severity
- Any error messages and what was processing at the time the problem occurred
- The applications and versions you’re working with
- Any changes made recently