STaC Solutions Privacy Statement

We, STaC solutions will act as data controllers for customers. This privacy statement outlines how we may access, and store personal data shared with us.

What information we collect about you?

We will voluntarily collect information from you pertinent to completing contracts with you. This information includes:

Name and company email address of nominated contact.
Company name, and contact details including email, telephone and address.
Information pertinent to invoicing such as: Billing name and address.

This information will be mandatory in order for us to complete a contract with a client. By supplying StaC solutions with this data, you consent to being contacted for reasons to do with the contract.

Accessing data

In order to complete contracts for our clients, it may be necessary for clients to provide us with access to their customers data. In these instances, it is the data controllers responsibility to inform customers that they have shared this data with us. In these instances we will:

Only access data necessary for us to complete our contract with the data processor
Personal data will not be deleted or altered by STaC solutions
Personal data will not leave the databases provided to us by clients, or be otherwise duplicated
Access to data will only take place on hardware provided by the client, and data will not be accessed by personal hardware, or hardware owned by STaC solutions.
Personal data will be accessed by logging into secure systems provided to us by the client, it is the clients responsibility to only provide access to the data required to complete the contract.

How do we store our data?

StaC solutions will not store your data outside of our secure email systems or, where needed to complete a contract, inside accountancy systems (see below).

Who do we share our data with?

We do not sell, trade or rent your personal information to third parties.
STaC solutions uses Xero to store information needed for billing. Without this information we are unable to carry out contracts with customers. Xero’s privacy policy can be found here: Xero: https://www.xero.com/content/xero/uk/campaigns/xero-and-gdpr.html
You may choose to use the contact us form to register an enquiry. To handle your request it is necessary to provide us with a valid email address. Data collected from the website is stored within our secure email service and will only be used to reply to enquires. STaC Solutions will contact you with marketing, unless specifically requested.

Data rights?

Customers have the right to request access, or ask for deletion of, information about them that we hold. To make a request for information please contact inquiries@stacsolutions.io.

You also have the right to:

object to processing of personal data that is likely to cause, or is causing, damage or distress
prevent processing for the purpose of direct marketing
object to decisions being taken by automated means
in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed;
claim compensation for damages caused by a breach of the Data Protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/